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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Monique Campbell

Monique Campbell

October 8, 2026

5  out of  5
rating by Monique Campbell
"Mandy was absolutely amazing!!! She went above and beyond to help me find a great deal on my car insurance while still making sure I had better coverage. She was super helpful, responsive, and excited to help me save money! She made the whole process so easy. I highly recommend Mandy to anyone looking for great service and affordable insurance!"
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Ally

October 8, 2026

5  out of  5
rating by Ally
"Mandy was really helpful and was able to get me a great deal for my auto policy, I will be recommending to my peers"
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M.I.

October 7, 2026

5  out of  5
rating by M.I.
"Mandy is amazing . She took her time and explained the policy. She answered all my questions I had and made me feel good in the decision and policy I was deciding on.
Def recommending my friends to her"
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Alyssa Alvarez

October 7, 2026

5  out of  5
rating by Alyssa Alvarez
"Mandy was extremely helpful and got us exactly what we needed! I will definitely be referring to her for anyone else that’s in search of insurance services!"
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Christina Edge

October 7, 2026

5  out of  5
rating by Christina Edge
"Amanda was delightful to work through this process with! Extremely knowledgeable and helped me find better overall rates. 10/10 !"
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Daniel Sandoval

October 7, 2026

5  out of  5
rating by Daniel Sandoval
"Thanks for helping me with my insurance needs"
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Gabriella Cozzani

October 7, 2026

4  out of  5
rating by Gabriella Cozzani
"Michael was very helpful and informative!"
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Louis M. Sauceda III

September 21, 2026

5  out of  5
rating by Louis M. Sauceda III
"Danie was amazing and very knowledgeable when I had questions. Shes definitely someone I will be referring family and friends to for insurance needs. Thanks Danie!!"
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jroe04gto

September 18, 2026

5  out of  5
rating by jroe04gto
"My overall experience with this entire team has been the best I've ever experienced. Michael helped me from start to finish(and even after) and made everything simple for me. Life insurance and Auto insurance was a breeze with Michael. Very well explained, and the attention to detail was phenomenal. Thanks again Michael!"
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Adelaide Heck

September 16, 2026

5  out of  5
rating by Adelaide Heck
"Danielle was super helpful with getting my partner and I car insurance! She seems very knowledgeable and explained everything so well that I was able to understand the ins and outs of my policy even over text (I usually barely understand it at all)! She was quick to respond and was happy to answer all of my many questions. I’m also super happy with my coverage and with what I’m paying for it! And I actually feel like I understand what I’m covered for and why! I don’t normally write reviews but she deserves a five star! thanks Danielle for your hard work ☺️"
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Frank Jackel

September 8, 2026

5  out of  5
rating by Frank Jackel
"Kim has always promptly answered
any questions or concerns about my policy. She has helped me with any changes that I might need to make sure that I have adequate coverage. I look forward to working with her with all my insurance needs in the future. A definite 5 star member of your team."
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lilly herrera

August 31, 2026

5  out of  5
rating by lilly herrera
"Roy!! What an amazing agent 👏👏
If your looking for insurance call "Roy, from state farm" ❤️💯🧿✨"
We responded:
"Thank you Lilly! We appreciate the 5 stars and the great feedback. Roy is awesome. He truly cares about our customers and always goes above and beyond for our customers!

If you need us, TEAM VILLA is just a phone call away."
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Maryanna Gonzales

August 26, 2026

5  out of  5
rating by Maryanna Gonzales
"Lorraine was an absolute pleasure to work with!! Her knowledge and expertise made the process  easy to understand. I had never had an agent sit down and explain exactly what I was signing up for and the details and risks.  HIGHLY RECOMMEND!!!!"
We responded:
"We appreciate your feedback and the glowing review!! Lorraine is exceptional and she loves working with our customers to build insurance plans that fit individual needs while keeping their budget in mind. We are so happy you had a great experience!

If you need anything else, please call on us! Our team is happy to take care of you.

Lorena Villa State Farm Agent - San Antonio, Texas."
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kenneth mcinnerney

August 25, 2026

5  out of  5
rating by kenneth mcinnerney
"Michael was great and went over a lot of important options with me. 5 stars all around for him and his services."
We responded:
"Thank you so much for the wonderful feedback and 5 stars!! Michael is great and he goes above and beyond to make sure our customers have options for the insurance plan.

If you have questions or need assistance with your auto insurance, home insurance, or life insurance, TEAM VILLA is just a phone call away!"
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Ernesto Escobedo

August 21, 2026

5  out of  5
rating by Ernesto Escobedo
"Agent Roy has been great to work with regarding my home and vehicle insurance. Excellent customer service, always timely and professional service. Highly recommended. Thank you."
We responded:
"We appreciate the glowing review and kind words Ernesto! Thank you for trusting our team to take care of your auto and home insurance. Roy is a professional and truly cares about our customers!

If you need us, TEAM VILLA is just a phone call away!"
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Lisa Samuelson

August 20, 2026

5  out of  5
rating by Lisa Samuelson
"Thank you for your help, Danielle! The process to switch my insurance from another state to TX was easy and quick. The cost was about what I expected too. Warm, friendly and thorough…I appreciate you so very much!"
We responded:
"Thank you for the awesome review Lisa! Danielle is exceptional! She has a heart for helping our customers and really takes pride in making sure they are taken care of. We’re so happy you had such a great experience!

If you have any questions or need assistance with your auto insurance, home insurance, or life insurance, TEAM VILLA is just a phone call away!"
Profile photo of Jailene Porcayo

Jailene Porcayo

August 17, 2026

5  out of  5
rating by Jailene Porcayo
"I had an excellent experience working with Roy! He was professional, knowledgeable, and went above and beyond to make sure I fully understood my coverage options. He made the entire process smooth and stress-free. I truly appreciate his patience and dedication — I highly recommend Roy to anyone looking for an insurance quote."
We responded:
"THANK YOU so much Jailene!! Roy is outstanding and he takes great pride in customizing insurance plans for all our customers. We’re thrilled you had such a positive experience

If you need us, TEAM VILLA is just a phone call away.

Lorena Villa State Farm Insurance Agency - San Antonio, Texas."
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Rogelio Gaitan

August 17, 2026

5  out of  5
rating by Rogelio Gaitan
"Definitely ask for Roy here at the agency! 10/10 customer service and he saved me a bunch of money!"
We responded:
"We appreciate your feedback and the awesome review!! Roy is great and he really takes care of our customers. We’re happy to learn you’ve had such a wonderful experience and found great coverage at an awesome price!"
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Fatima Mustafa

August 17, 2026

5  out of  5
rating by Fatima Mustafa
"Always ready to help. Great customer service. Responds very quickly and knowledgeable. Every one at Lorina’s office is outstanding. I got the pleasure to work with Danielle, Lucy and someone I forgot now. They are all amazing."
We responded:
"THANK YOU Fatima! We really appreciate the kind words and the glowing review. We love our customers and always take great pride in making sure they are taken care of!

If you need us, TEAM VILLA is just a phone call away!"
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Evelyn Cuellar

August 15, 2026

5  out of  5
rating by Evelyn Cuellar
"Dani is amazing! She’s always so friendly, helpful, and professional. She makes everything super easy to understand and is always willing to answer any questions. Definitely recommend working with her!"
We responded:
"THANK YOU Evelyn! Danielle is awesome. She works really hard to make sure our customers are well taken care of and their insurance plan stays up to date.

We appreciate the trust you’ve place in our agency. If you need us, TEAM VILLA is just a phone call away!"
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Jennifer McInnerney

August 14, 2026

5  out of  5
rating by Jennifer McInnerney
"Mike was great to work with! He was friendly, helpful, and made getting my insurance quote quick and easy."
We responded:
"Thank you for the great review Jennifer! Michael is great and he really goes the extra mile for our customers. We’re happy you’ve had such a good experience with our agency!"
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Natalie Castro

August 14, 2026

5  out of  5
rating by Natalie Castro
"Kim Jackle was very helpful and responsive in updating my renter’s insurance. She provided a temp form and said she would email the new declaration in a week and followed through. Great customer service."
We responded:
"THANK YOU for the awesome review and great feedback Natalie! Kim is the best. She’s been with our agency since Day 1 and always goes above and beyond for our customers!

We’re happy to learn you’ve had such a good experience with our team! If you need us, TEAM VILLA is just a phone call away!"
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John Olguin

August 12, 2026

5  out of  5
rating by John Olguin
"Go see or ask for Roy! He was able to get my insurance lowered and help me afford my brand new truck! Highly recommend!"
We responded:
"THANK YOU John! We appreciate your feedback and glowing review!! Roy is great. He is so professional and really goes the extra mile to work with our customers and makes sure they are properly covered.

Congrats on the new truck! Bring it by sometime so we can check it out!! "
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Eric Delazerda

August 11, 2026

5  out of  5
rating by Eric Delazerda
"So glad to be back with State Farm and the help and support I received from Bee has been great. She answered all my questions and provided me excellent coverage at a great premium. I hope to stay with state farm for a long time to come."
We responded:
"Welcome back Eric! We’re so happy you had such a great experience with B. She’s so awesome and always goes the extra mile to make sure our customers have the right insurance plan that fits their needs and budget.

We appreciate the wonderful review and kind words! If you need us, TEAM VILLA is just a phone call away. "
Profile photo of Frank Gotti jr.

Frank Gotti jr.

August 11, 2026

5  out of  5
rating by Frank Gotti jr.
"Michael was great . I would have to admit I did not want a quote when I was called but since my renewal is coming up I said what the heck why not .
He was very thorough about explaining the coverages in my home policy and made recommendations based off my needs . I did not once feel pressured to buy or feel like I was just being sold . I appreciate this type of interaction because it felt genuine most insurance companies pressure you to buy . I will definitely sign up at my renewed in October."
We responded:
"Frank, THANK YOU for your honest feedback and such a great review! This is what our team works so hard to do for our customers! We want to make sure we tailor your insurance plan based on what you need not a one-size fits all approach.

We appreciate you giving us the opportunity to earn your business and look forward to having you join our agency soon!"