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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dhruv T

February 13, 2025

5  out of  5
rating by Dhruv T
"Extremely good and easy to contact. Helped me a lot with my accident and filing a case was very easy."
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ruben turrubiates

February 12, 2025

5  out of  5
rating by ruben turrubiates
"Switched both home and auto policies over and added an umbrella policy. B was super helpful and easy to work with. Highly recommend!"
We responded:
"Thank you for the glowing review Ruben!!! Welcome to our agency. B is amazing. She always goes above and beyond to make sure our customers are properly covered. We look forward to working with you for many years to come! If you need us, TEAM VILLA is just a phone call away! Lorena Villa State Farm Insurance Agency - San Antonio, Texas."
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Mikayla Van Buskirk

February 7, 2025

5  out of  5
rating by Mikayla Van Buskirk
"I called today to do a payment. Salina helped me out and was very informative about offering life insurance and said she’ll follow up with me after billing beginning of next month. They are very understanding and helped me through a lot. Thank you staff!"
We responded:
"Thank you for the awesome review Mikayla!! Salina is the best and she is always ready to assist our customers. We’re so happy you had such a good experience. If you need us, TEAM VILLA is just a phone call away! Lorena Villa State Farm Insurance Agency - San Antonio, Texas."
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Yvonne Hernandez

January 31, 2025

5  out of  5
rating by Yvonne Hernandez
"Just moved both our home and auto policies to State Farm. Salina was very knowledgeable and friendly. Saved us money!"
We responded:
"Welcome to State Farm Yvonne!! We love your glowing review. Salina is the best. She is always looking after our customers and takes great pride in providing them with options that meet their needs and budget! We are thrilled to be your agency and look forward to working with you for many years to come!! Lorena Villa State Farm Insurance Agency - San Antonio, Texas."
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patricia stanley

January 30, 2025

5  out of  5
rating by patricia stanley
"Salina was very helpful when it came to explaining the rates on my auto policies!"
We responded:
"Thank you for the 5 stars Patricia!! Salina is the best. She truly cares about our customers and always goes the extra mile for them. If you need us - we’re just a phone call away! Lorena Villa State Farm Insurance Agency - San Antonio, Texas. "
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Beverly Williams

January 29, 2025

5  out of  5
rating by Beverly Williams
"JaLisa was very helpful in helping me get my life insurance policy started I am very grateful to her taking time with me"
We responded:
"We are so happy to learn about your awesome experience with Jalisa! She’s amazing and takes such great care of our customers. Thank you for the 5 stars!! If you need us, we’re just a phone call away! Lorena Villa State Farm Insurance Agency - San Antonio, Texas. "
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Chanteal Booker

January 29, 2025

5  out of  5
rating by Chanteal Booker
"She Has Great Customer Service Come See Jalisa ‼️‼️‼️"
We responded:
"Thank you for the 5 stars Chanteal!! Jalisa is a true professional. We’re so thrilled you had such a great experience!! If you need us, we’re just a phone call away. Lorena Villa State Farm Insurance Agency - San Antonio, Texas."
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Rochelle Smith

January 29, 2025

5  out of  5
rating by Rochelle Smith
"I had the privilege to speak with Jalisa about home and auto insurance. Although, I was not able to get a policy through this branch because I recently moved from Texas. Jalisa was very pleasant and knowledgeable. If I move back to Texas, I will definitely look for her."
We responded:
"Thank you for the GREAT feedback Rochelle!! Jalisa is amazing and she consistently strives to provide exceptional service. We look forward to adding you to the family in the future!! Lorena Villa State Farm Insurance Agency - San Antonio, Texas. "
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Jack Bell

January 29, 2025

5  out of  5
rating by Jack Bell
"Jalisa was extremely helpful with explaining and setting up my new auto insurance policy with State Farm. Overall a very professional, kind, and welcoming office that I would recommend to anyone"
We responded:
"THANK YOU for the amazing review Jack!! We are thrilled you have chosen our team to protect what matters most!! Jalisa is simply the best. She takes great pride in working with our customers to build customized insurance plans that meet your budget. If you need us, we’re just a phone call away! Lorena Villa State Farm Insurance Agency - San Antonio, Texas. "
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Jarrell Bacote

January 29, 2025

5  out of  5
rating by Jarrell Bacote
"Thank you Jalisa for all the help."
We responded:
"We appreciate the 5-star review!! Jalisa is awesome and we’re so happy to learn you had such a great experience. If you need us, we’re are here for you! Lorena Villa State Farm Insurance Agency - San Antonio, Texas."
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Crystal H

January 29, 2025

5  out of  5
rating by Crystal H
"Jalisa was extremely knowledgeable and helped find the best deal for me and my family! If you are in need of any insurance needs make sure to ask for her you will not be disappointed!"
We responded:
"We appreciate you so much Crystal! Thank you for the glowing review. Jalisa is amazing. She consistently strives to provide excellent customer service! If you need us, TEAM VILLA is just a phone call away. Lorena Villa State Farm Insurance Agency - San Antonio, Texas."
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Kimberly Jackson

January 29, 2025

5  out of  5
rating by Kimberly Jackson
"Jalisa Jackson is such a joy to work with. She truly takes the time to get to know you and your needs. She is very passionate about her work. Reach out and get a qoute today. I will definitely be keeping her in mind for all my insurance needs."
We responded:
"This makes us so happy Kimberly! THANK YOU for the awesome review!! Jalisa is such a professional and loves working with our customers to make sure they are taken care of. If you need us, TEAM VILLA is here for you. Lorena Villa State Farm Insurance Agency - San Antonio, Texas. "
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Amiyahs Mommie

January 29, 2025

5  out of  5
rating by Amiyahs Mommie
"I really appreciate all of the help I received from Jalisa in the process of getting the correct policy, Thank you so much for all of your time and assistance !"
We responded:
"THANK YOU so much for the glowing review!! We are so happy to learn you’ve had such a great experience with Jalisa. If you need us, TEAM VILLA is just a phone call away! Lorena Villa State Farm Insurance Agency - San Antonio, Texas."
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Liz Heiler

January 29, 2025

5  out of  5
rating by Liz Heiler
"Bee was so kind and professional with her help in my father’s plan. Answered all our questions and help set our plan up fast. Such a nice office. Definitely recommend!"
We responded:
"Liz, thank you for taking the time to provide us feedback. We love your 5-star review!! B is amazing and she takes great care of our customers. I’m so glad you had such a good experience!! If you need us, don’t hesitate to reach out to us! We’re just a phone call away. Lorena Villa State Farm Insurance Agency - San Antonio, Texas."
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Kenneth Mathis-Simpson

January 21, 2025

5  out of  5
rating by Kenneth Mathis-Simpson
"Worked with Alexis on a quote for a couple different policies. She’s really easy to talk to, something I really liked was that I never once felt like I was being pressured or rushed to make a switch. I look forward to working with her again on my future policy modifications"
We responded:
"Kenneth, thank you for the kind words and wonderful review! Alexxis is a true professional and she loves helping our customers find the right plan that fits their needs and budget. We truly appreciate you choosing our team! If you need us, we’re just a phone call away. Lorena Villa State Farm Insurance Agency - San Antonio, Texas."
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Justin Gonzales

January 21, 2025

5  out of  5
rating by Justin Gonzales
"Salina was super helpful and very knowledgable about all plans and different options available for me."
We responded:
"Thank you for the great review Justin! Salina is simply the best and she works hard to make sure our customers are taken care of! If you need us, we’re just a phone call away. Lorena Villa State Farm Insurance Agency - San Antonio, Texas."
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C C

January 21, 2025

5  out of  5
rating by C C
"Thank you Bee for reaching out and finding me about $900 in savings. Much needed especially with the past year steep rise in prices. Excellent customer service!"
We responded:
"THANK YOU CC for the raving review! B is exceptional and she takes great pride in making sure our customers have options for the insurance plans. We sincerely appreciate you choosing our team to protect what matters most. If you need us, we’re just a phone call away! Lorena Villa State Farm Insurance Agency - San Antonio, Texas."
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Jill Cryder

January 20, 2025

5  out of  5
rating by Jill Cryder
"Ashley was amazing! My husband and I went into the office with a ton of questions about our policy, and she spent the time to go over everything. When we left the office, all of our questions had been answered. Thanks for your time and expertise Ashley!"
We responded:
"Jill THANK YOU for the wonderful review. Ashley is phenomenal. She always goes out of her way to make sure our customers have options for their insurance plans. We appreciate you choosing our team and look forward to working with you for many years to come. If you need us, we’re just a phone call away! Lorena Villa State Farm Insurance Agency - San Antonio, Texas."
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Carmen De Luna-Jones

January 16, 2025

5  out of  5
rating by Carmen De Luna-Jones
"Excellent Customer Service. Julisa was very helpful, thorough explaining policy options and coverages. Thank you!"
We responded:
"Thank you Mrs. Carmen for your kind words! Jalisa is fantastic and she always goes the extra mile for our customers. We’re so happy you are part of our family!! If you need us, our team is just a phone call away! Lorena Villa State Farm Insurance Agency - San Antonio, Texas."
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Muhammad Sami

January 14, 2025

5  out of  5
rating by Muhammad Sami
"I had the pleasure to work with Bianey Ortiz for my auto insurance needs, Ms. Ortiz went above and beyond expectations to exceed satisfaction throughout her dedications and courteousness. Ma. Ortiz: you beat progressive with service and cost, a feather in your hat. Thank you!"
We responded:
"Muhammad, THANK YOU for the awesome review!! Bianey is the best. She loves working with our customers and takes great pride in customizing plans that make sense. We are honored you have chosen our team and look forward to working with you for many years to come. If you need us, we’re just a phone call away. Lorena Villa State Farm Insurance Agency - San Antonio, Texas."
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mary rebolloso

January 14, 2025

5  out of  5
rating by mary rebolloso
"Thank you so much for all your patience and guidance y'all are there when we need you I've had only a positive reviews on State farm thank you so much for everything"
We responded:
"Thank you so much Mary for the awesome review!! Our team is always happy to help and we sincerely appreciate you choosing our agency! Lorena Villa State Farm Insurance Agent - San Antonio, Texas."
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Albert Mata

January 8, 2025

5  out of  5
rating by Albert Mata
"Salina has been our agent for several years, and we can always depend on her for anything we need; she is always helpful and courteous and has a smile when we talk in person. This branch is one of the best, and I highly recommend Lorena Villa's staff."
We responded:
"Albert, THANK YOU for the kind words and awesome review. Salina is the best there is in this business and she always goes above and beyond to make sure our customers are taken care of! We are grateful you have chosen us to protect you and your family!! We are always here for you. Just a phone call away!! Lorena Villa State Farm Insurance Agency - San Antonio, Texas."
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Joseph Conley

January 8, 2025

5  out of  5
rating by Joseph Conley
""I recently worked with Alexxis at State Farm to set up a new home insurance policy, and I couldn't be happier with the experience! She took the time to thoroughly explain every item in the policy, ensuring I understood all the details and felt confident in my choices. Alexxis was professional, patient, and incredibly knowledgeable, making what could have been a stressful process feel seamless. I truly appreciate her dedication to excellent customer service and would highly recommend her to anyone in need of insurance guidance. Thank you, Alexxis!""
We responded:
"WOW Joseph! We are so incredibly appreciative of the awesome feedback! Alexxis is the best and she loves taking care of our customers. We are so thrilled to serve as your insurance team and look forward to working with you for many years to come!! If you need us, we’re just a phone call away! Lorena Villa State Farm Insurance Agent - San Antonio, Texas."
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Wanda Warren

January 7, 2025

5  out of  5
rating by Wanda Warren
"Salina is a very professional and passionate agent. I really appreciate her helping me and she always go out of her way to make sure I am satisfied thank you Salina."
We responded:
"Thank you Wanda for the glowing review! Salina is awesome and she really takes great care of our customers. We’re so happy you have chosen our agency to protect what matters most! If you need us, our team is just a phone call away. Lorena Villa State Farm Insurance Agent - San Antonio, Texas."
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void- Zoid

January 7, 2025

5  out of  5
rating by void- Zoid
"I’m not usually one to leave reviews, but my experience with Nikia was so exceptional that I had to share. She definitely went above and beyond to help me find the right coverage! From taking the time to explain everything, to making it as stress-free as possible. Her genuine care, professionalism, and patience stood out. I’ve been recommending her to everyone I know because it’s rare to find someone who puts so much effort into ensuring their clients feel supported and informed. She’s a true asset to State Farm, and her dedication reflects the highest standards of customer service. If you’re looking for someone who truly cares, Nikia is the one to call!"
We responded:
"THANK YOU for the amazing review!! Nikia is simply outstanding. She goes above and beyond to make sure our customers have options to protect what matters most! We’re thrilled you have chosen our team as your insurance agency. We look forward to working with you for many years to come. If you need us, we’re just a phone call away. Lorena Villa State Farm Insurance Agent - San Antonio, Texas."